Staffing agencies assist support almost all industries. From healthcare to manufacturing, food, and laundry, all industries get benefit from staffing agencies. Any staffing agency that is assisting these industries must ensure that their staffing agency software works efficiently for them. With technological advancements, recruiters and candidates now have various choices to connect. These choices include social media, mobile devices, company websites, and job boards. But, it is most important for a recruiter to pay attention to tools and efforts that can help them identify the right candidate.
How Does Staffing Agency Software Help?
Assessing, tracking, and administering a huge talent pool are a must for recruiters during the process of hiring. Most candidates start blaming recruiters that they didn’t provide proper updates and communication during the process of hiring. Recruiters can address this issue by simply using reliable staffing agency software. They can simply automate the time-consuming and repetitive process through artificial intelligence.
But, the problem is that there are many software options available for staffing companies. Therefore, choosing the right software becomes a little tricky thing for recruiters. Various recruiters choose software without knowing the essential features. This is where they make a big mistake.
Here are the most essential features that every recruiter needs to look for before they choose any staffing agency software:
1. Automated Sourcing of Candidates
In the recent era, sourcing & building a team of talented people has become more significant than ever before. With recruitment software options, it has become easier for managers to source and hire talented and skilled people quickly. Therefore, the software needs to have features like semi-automated or fully-automated candidate sourcing. Doing it automatically instead of manually will also save you a lot of time.
These features can be importing various candidates from various websites in no time with the help of your browser extension. Just assume a manager importing candidates manually in bulk. It will take a lot of time that’s why automated sourcing is essential.
2. Applicant Tracking
The recruitment software must have the ATS (applicant tracking system) features. With applicant tracking, staffing agencies will know where candidates are coming from. They will be able to know whether they are referrals from past candidates, particular job listings, or particular job boards. It will allow recruiters to make effective strategies to find the best candidates from specific places. This feature also helps you keep all candidates involved when moving through the hiring process via automated emails sent to candidates.
Candidates will appreciate this procedure that seems very transparent and will wish to work with the agency that is regularly in touch with them. This feature also assists HR (human resources), staffing agencies, and recruiters in managing hiring efforts properly. Therefore, this is another essential staffing agency software feature that you should never neglect.
3. Integration of Job Board
Job promotion feature plays an integral role when it comes to outsourcing different candidates for particular jobs. Therefore, the recruitment software needs to integrate efficiently with premium and free job boards. It takes a lot of time to promote jobs on different job boards for attracting potential candidates. However, things can become easy and straightforward with automation.
You can integrate the software with various job boards, such as LinkedIn, Monster, or Indeed. Therefore, it will allow the post to arrive automatically on every single job board you choose. As a result, there is no need to visit all these websites separately, manually to post jobs there.
4. Automated Emails
The process of hiring has a few vital segments out of which email communication holds significant importance. Reliable recruitment software minimizes the programmed transactional email messages by using personalized templates. But, it is essential that you set up email templates once for all notifications and start sending emails. The next time, the software will send emails whenever you shortlist candidates for interviews.
5. Analytics and Reporting
No recruitment software is complete without back office and front office analytics. Hiring managers or individual recruiters should monitor their performance regularly. It is also essential to keep an eye on the performance of all team members. With reporting and analytics feature, you can analyze the performance of your team according to the recruitment parameters.
Analytics also helps provide insights, making the hiring process more efficient and moving faster. You can measure and track how long a recruiter is taking to post or close specific jobs. The information you get will assist in finding ways you can minimize time and close the job quicker. If the staffing agency software doesn’t allow you to track, you would not be able to optimize. So, automated reporting and advanced analytics are essential features of recruitment software.
6. Relationship Management
If a staffing firm wants to succeed, it must build strong connections with candidates. The right software needs to have a customer relationship management system. It will help you monitor your communication with all candidates. The most common features of a CRM system include activity logs, calendars, automated emails, etc. Make sure that the software you have includes all these features.
7. Mobile Application
For every single business, having a reliable mobile app has become so important. And when it comes to staffing companies, a mobile app is a necessity. According to a recent survey, over 70% of candidates search for jobs using their Smartphones. Therefore, it is essential that the recruitment software should have a reliable mobile app. The mobile app should allow posting jobs on social media and job boards, accessing candidate databases, checking resumes, scheduling interviews, and sending messages.
8. Customer Support
All staffing agencies must ensure that they can depend on the software vendor if anything goes wrong at any time. In simple words, your vendor must provide exceptional customer service, round-the-clock. Keep in mind that things may go wrong at any time. When something bad happens, you must reach a customer service agent quickly to get your problem solved. Before choosing the software, inquire about the customer service type you will receive from the vendor.
So, all these features are must-have features for any staffing agency software. However, there are also a few other features, such as sales force automation, talent acquisition, etc. Make sure that the software can replace the maximum tasks that a recruitment company would have to perform otherwise.
TheStaffer includes all essential features that staffing businesses need to automate the recruitment process. From hiring to onboarding, billing & invoicing, accounting/finance, employee productivity, automated reminders, and more, this software includes all essential features that every reliable staffing agency software should have.